/* Support & Concierge Styles */
.chat-container { 
    height: 400px; 
    overflow-y: auto; 
    background: #f8f9fa; 
    border: 1px solid #e9ecef; 
    border-radius: 0.5rem; 
    padding: 1rem; 
}

.message-user { 
    text-align: right; 
    margin-bottom: 1rem; 
}

.message-user .bubble { 
    background: #b08a48; 
    color: white; 
    display: inline-block; 
    padding: 0.5rem 1rem; 
    border-radius: 1rem 1rem 0 1rem; 
    max-width: 80%; 
    text-align: left; 
}

.message-ai { 
    text-align: left; 
    margin-bottom: 1rem; 
}

.message-ai .bubble { 
    background: #e9ecef; 
    color: #333; 
    display: inline-block; 
    padding: 0.5rem 1rem; 
    border-radius: 1rem 1rem 1rem 0; 
    max-width: 80%; 
}

.accordion-button:not(.collapsed) { 
    background-color: #fdfaf5; 
    color: #b08a48; 
    font-weight: bold; 
}